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December 22, 2009 •1 min read • News

Christmas and New Year Helpdesk Closure

The BADC helpdesk will be unavailable from Thursday 24th December 2009 to 4th January 2010. All queries received in this period will be answered as soon as possible on our return. ...


 

December 16, 2009 •1 min read • News

Site phone line issues - BADC helpdesk number unavailable

A problem has occured with the site phone system that affects the BADC helpdesk number. Please contact the BADC on badc@rl.ac.uk for helpdesk assistance. ...


 

December 14, 2009 •1 min read • News

Access to My requested data directory and Data Extractor service restored

Following problems with one of our servers, “My requested data” directory which can be accessed via My BADC webpage, is available again and access to the Data Extractor service has been restored. ...


 

December 12, 2009 •1 min read • News

My requested data directory and Data Extractor service not available

Due to problems with one of our servers, “My requested data” directory which can usually be accessed via My BADC webpage, is currently not available. This is unfortunately also affecting the Data Extractor Service. ...


 

December 8, 2009 •1 min read • News

BADC Trajectory Service back online

The BADC Trajectory Service is now fully operational again at: http://badc.nerc.ac.uk/community/trajectory/ ...


 

December 2, 2009 •1 min read • News

BADC Trajectory Service temporarily unavailable

We regret that the BADC Trajectory Service is not currently available due to a technical problem. We hope to have it fixed shortly. Apologies for the inconvenience this may cause in the meantime. ...


 

November 30, 2009 •1 min read • News

BADC Service at risk due to network upgrade

On Tuesday 1st December, a 10G Ethernet connection will be introduced into our servers room network, between 8:00 and 8:30am. We are told that the introduction should be fairly transparent and that users may not notice the short disruption in general. Our webserver is likely to be the most affected of our machines and so you may encounter temporary problems while browsing through our website. ...


 

November 23, 2009 •1 min read • News

BADC Disk Failure - Datasets now back online

Following the unexpected disk failure on 12th November, access to all affected datasets has now been restored: CLOUDMAP ...


 

November 20, 2009 •1 min read • News

BADC Disk Failure - Update

Following the unexpected disk failure on 12th November, access to the following datasets is still affected: CLOUDMAP ...

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