Dear JASMIN Users We are currently experiencing errors affecting the GWSs with the paths /gws/nopw/j04/ which are showing as IOErrors. We are in discussions with the vendor to get this fixed as soon as possible. ...

Dear User, As many users of the tape systems will know, we have recently experienced problems with the NLA, ET and JDMA services. ...

Dear Jasmin user, The issue with PFS storage reported earlier is also affecting the batch cluster LOTUS. Batch jobs are timing out and many compute nodes going into a drain state. Please note that we are going to have to stop new LOTUS jobs running temporarily. ...

Please note the further updates below: Although initially thought to be only a problem with ET/JDMA service itself, the current issues with slow throughput are now thought to be mainly due to a problem with the PFS storage from where the particular tape jobs are being ingested. The issue with PFS storage is also affecting other volumes in that system, including XFC volumes /work/xfc/*, and /work/scratch-pw* and /gws/pw/j07/*. These issues are being actively pursued with the storage vendor and the urgency has been escalated. Further interventions to restore stability to the tape services are possible in due course. We apologise for the disruption caused by these issues, but are working to understand and resolve them as soon as possible.JASMIN Team. ...

Dear Users Below follows an update to the tape services, NLA and JDMA/ET. The NLA is now available again for users. JDMA and ET remain unavailable due to ongoing problems. We are working hard to remedy this and hope to have a resolution soon. We apologise for the inconvenience and impact on user’s workflows that are dependent on the tape services. ...

We wish to make you aware that industrial action is scheduled to take place on Wednesday 10 May 2023. We expect services to continue to operate, but running “at risk” at reduced (in some cases substantially) staffing levels. Our ability to respond to faults and requests will be reduced, leading to delays to our response in some circumstances. ...

Please note the following JASMIN service updates for your attention: nx-login service update The servers nx-login[123].jasmin.ac.uk will be rebooted tomorrow Wed 3 May between 08:30 - 09:30 to apply new licenses. This will result in the interruption to desktop sessions, so please log out of your NX desktop session by the end of today to avoid disruption. ...

Dear Users Due to problems arising from the JASMIN maintenance day on Tuesday 25th April, the Near-line Archive (NLA) remains unavailable. We are working hard to remedy this, but it is likely that the NLA will not be available until after the bank holiday weekend, 2nd May at the earliest. ...

Dear JASMIN Users The JASMIN accounts portal is currently having trouble delivering emails to users. This means that login verification codes from the accounts portal are not being sent at the moment. ...